Improving patient check-in for Veterans
VA is using Veteran feedback to make improvements, like the Lexington VA focusing on improving the patient …
Tag: Veterans Experience Office
Veterans Experience Office uses customer feedback to build trust in VA
“The VA has paid special attention to Veteran feedback and has endeavored to improve the overall …
Veterans receive help through clergy training program
Veterans—especially those in rural areas—are receiving added attention through a VA program focused on …
Patient Experience Roadshow shares Veteran feedback with VA employees
Patient Experience Roadshow teaches NY VA staff about moments that matter to Veterans for continuous …
VA Deputy Chief Barbara C. Morton receives Gears of Government Award for improving how VA serves Veterans and their families
Everyone serving in careers at the U.S. Department of Veterans Affairs (VA) appreciates the special …
Creating a road map for patient experience excellence
For this webinar, Department of Veteran Affairs' Veterans Experience Office will explore the journey of …
No one wants to think about it, but where will you be buried?
Planning for end of life arrangements saves your family from scrambling to make decisions on your behalf, to …
Secretary Wilkie delivers State of VA to House Committee on Appropriations
Secretary Wilkie began his testimony to the House Committee on Appropriations, Subcommittee on Military …
Secretary Wilkie talks Veterans experience, welcome kit
In his speech at SVA's National Conference, Secretary Wilkie outlined his priorities and the role the …
VA launches welcome kit to guide Veterans to the benefits and services they’ve earned
No matter where you are in life, the VA welcome kit will help you use the VA benefits and services you have …