VA’s cutting-edge health care solutions conveniently deliver care. Through virtual visits, scheduling tools, mobile apps and more, health care is at your fingertips.
To share the inside scoop on these innovative technologies and how they are incorporated into Veteran care, VA and Team Red, White & Blue (Team RWB) recently co-hosted an #ExploreVA Facebook Live event.
“For Veterans, the ability to connect with their health care teams and VA has completely changed in the era of the internet,” says Dr. Neil Evans, Chief Officer for VHA’s Office of Connected Care. Dr. Evans and Dustin Sanderson, the Mid-Atlantic Regional Program Manager at Team RWB, discussed tools that many Veterans may not know about, but should.
They touched on My HealtheVet, VA’s patient portal that lets Veterans communicate securely with their care team, refill prescriptions, download VA medical records and keep track of upcoming appointments, all online. They also gave details about mobile apps, telehealth and VEText, a mobile solution to remind Veterans via text of upcoming appointments.
“We have a whole suite of mobile applications Veterans can use to connect and help manage their health care at home,” Dr. Evans explains. “And then telehealth…. where we’re able to bring actual health care to Veterans closer to their homes or even in their homes, for example through a video visit.”
VA representatives responded to questions following the conversation and Veterans were directed to Explore.VA.gov to learn more about and enroll in VA health care. Online representatives also provided helpful links to virtual tools.
If you missed this event, check out some of the highlights below.
Veterans wanted to know how to meet with their doctor online, or over video.
Some wondered if virtual visits will replace in-person appointments with their health care team.
Participants also wanted to learn more about specific tools, such as online prescription refill.
Representatives directed Veterans to find services in their area.
Thank you to all Veterans, service members and their supporters who participated in the event. Stay tuned to the ExploreVA events page for information about upcoming events.
Watch the full video below or visit Team RWB’s Facebook page.