The MyVA Advisory Committee (MVAC) met in Boston this month to tour two facilities and learn about the cutting edge research occurring throughout the enterprise, including a prosthetics lab and the Million Veterans Program research lab at Jamaica Plain campus.
During the two-day meeting, the committee heard from front line staff, Veterans, researchers and local/national leadership about the changes ongoing at VA.
The MVAC meets quarterly and is comprised of a variety of advocates and leaders in healthcare, business, education and the Veterans community. It’s through these meetings that Secretary Bob McDonald, Deputy Secretary Sloan Gibson, and Under Secretary for Heath Dr. David Shulkin introduce, promote and receive input on effective policy throughout VA.
“Before I walked up to the doorstep at the VA, I didn’t even know all of these programs were offered let alone there was a room full of people talking about how to make the experience even better,” said Lauren Harcarik, a Navy Veteran attending the meeting.
MyVA focuses on five objectives:
- Improving the Veteran experience
- Improving the employee experience
- Improving internal support services
- Establishing a culture of continuous improvement
- Enhancing strategic partnerships.
At the meeting, McDonald admitted that each of these objectives are currently lit with amber, rather than an ideal green status, but is excited about the progress MyVA has made to get closer to optimal performance.
To learn more about MVAC and the takeaways from the most recent meeting, watch the video above or visit the committee’s page.
Video produced by Ben Pekkanen