Author Archives: Catherine Trombley

New technology automates Veterans’ requests to update family member status

Public affairs specialist, Veterans Benefits Administration

The new Rules Based Processing System helps speed changes to Veterans’ family member status.

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Get the Fastest Claim Decision: File a Fully Developed Claim

U.S. Air Force Veteran; Communications Specialist, Veterans Benefits Administration

VA needed a checklist on how to file a digital claim for compensation through our new Fully Developed Claims program (FDC) – the fastest way to get a decision. So here it is.

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VA Goes Red to Educate Women Veteran on Risks of Heart Disease

U.S. Air Force Veteran; Communications Specialist, Veterans Benefits Administration

More than 8 million women in the United States have heart disease. So many in fact, that heart disease is the number one killer of women, killing nearly 500,000 every year.

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Behind the Scenes as VBA Prepares for Back to School

U.S. Air Force Veteran; Communications Specialist, Veterans Benefits Administration

VA knows that every semester there will be a surge of GI Bill claims from Veterans and their family members. That is why VA has hired more than 700 new employees to process GI Bill claims.

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Getting Your Claim Processed Favorably and Quickly: Some Helpful Hints

U.S. Air Force Veteran; Communications Specialist, Veterans Benefits Administration

After serving for several years in the Air Force, I worked at the Board of Veterans Appeals advocating on behalf of Vets as an appeals representative. In that time, I saw all kinds of claims.

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Segmented Lanes: a New Process for Claims

U.S. Air Force Veteran; Communications Specialist, Veterans Benefits Administration

Working at one of the Big Six Veteran Service Organizations taught me a few things about VA. First, the regional offices that process compensation claims are not equal, some are more consistent.

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