MyVA: Putting Veterans First by reducing claims backlog by nearly 90 percent

In line with the MyVA initiative, VBA is working harder than ever before to deliver faster, better, and more consistent claims decisions to Veterans. And the initial results are promising: The claims backlog is now down nearly 90 percent from a peak of more than 600,000. At the same time, VA is providing record numbers of benefits to Veterans to help them earn a degree, get back to work, buy a home, and much more.

Here’s a look at VBA’s progress and plans for carrying our momentum into 2017.

This blog is the second of a six-part series — called “MyVA: Putting Veterans First!” — that highlights the progress being made during the MyVA initiative, the largest transformation in the department’s history. Click here to watch last week’s video on increasing Veterans’ access to care.


Gary Hicks

  is a public affairs specialist and serves as the senior writer in the Office of Public and Intergovernmental Affairs. He is a former managing editor of a daily newspaper and served in both the Army and Air Force prior to joining VA in 2006. Gary’s wife is an Air Force Senior NCO stationed at Joint Base Andrews in Maryland.