VAntage Point

Official Blog of the U.S. Department of Veterans Affairs

Listening to our Veteran patients plays an important role in providing world class customer service. VA is not only listening to our Veterans, but we are taking action on their concerns as well as their recommendations to improve health care.

Improving the Customer Experience for Veterans at VA

Posted on Wednesday, October 7, 2020 6:00 pmOctober 8, 2020 Posted in Vets Experience by VAntage Point Contributor 6 comments 4k views

VA continuously works to improve the customer experience for Veterans, using data, tools and technology to …

Some of the Red Coat Ambassadors and Athlete Experience Team from the Robley Rex VA that assisted Veterans and their families at the wheelchair games.

Red Coat Ambassadors sponsors Veterans to attend Wheelchair Games

Posted on Tuesday, July 23, 2019 2:00 pmJuly 22, 2019 Posted in Adaptive Sports, Vets Experience by Beth Lamb 361 views

Veterans Canteen Service sponsors 50 Veteran athletes to attend National Veterans Wheelchair Games through …

The Service to the Citizen™: Champions of Change Program recognizes those public servants and their industry partners who demonstrate excellence in their delivery of services that impact the publics' lives.

VA recognized for work to improve the Veterans Experience – Service to the Citizen Award

Posted on Thursday, March 21, 2019 3:28 pmMarch 21, 2019 Posted in Vets Experience by Tim Hudak 654 views

The Service to the Citizen: Champions of Change Program recognizes those public servants and their industry …

Northern Shenandoah Valley Community Veterans Engagement Board working to improve local support services for Veterans

Posted on Wednesday, March 20, 2019 9:39 amMarch 20, 2019 Posted in Vets Experience by Beth Lamb 275 views

The Northern Shenandoah Valley Community Veterans Enagement Board (NSV CVEB) serves Veterans and their …