• Provisional Decisions Coming to Older Disability Claims

    To be sure, last week was a big one for […]

  • VA Expediting Claims Decisions for Veterans Waiting a Year or More

    Under Secretary for Benefits; Air Force Veteran

    Effective today, every regional office will begin implementing an initiative to ensure that those who have been waiting a year or more for their compensation claim receive a decision quickly.

  • Balancing the Record on the Claims Backlog

    Under Secretary for Benefits; Air Force Veteran

    There has been a lot of discussion recently about the compensation claims backlog and what VA is doing about it. We at VA – many of us Veterans ourselves – know that Veterans, their families and survivors wait too long for the benefits they have earned and deserve.

  • The Benefits of a Paperless Claim

    Supervisory Veterans Service Representative; Team Lead for VBMS Transformation at the Salt Lake City Regional Office

    While standing outside the audiology clinic at the George E. Wahlen VA Medical Center, a Veteran explained to me that he was deaf in one ear, had significant hearing loss in his other ear, and that he was in need of hearing aids. He could not afford them and was hoping VA could help. Staff at VA’s audiology clinic recommended the Vet file a VA disability compensation claim for his hearing loss.

  • VBA Twitter Town Hall Series: Disability Compensation

    U.S. Army Veteran; Communications Specialist, Veterans Benefits Administration

    Last Thursday, the Veterans Benefits Administration (VBA) continued our monthly Twitter town hall series with an event focused on VA disability compensation exams.

  • VA Disability Compensation Increases in 2013

    Communications specialist, Veterans Benefits Administration

    Last month, the more than four million Veterans and survivors who receive compensation benefits from VA saw an increase of 1.7 percent in their total monthly payment.

  • Cutting Verification Red Tape

    There have been a few times I’ve used VA services […]

  • Faster Claims Processing Systems Continue Nationwide Deployment

    Far and away, the biggest concern I hear from Veterans […]

  • VA’s Claim Process: Behind the Scenes

    Yesterday and today, Dr. Tommy Sowers, our new Assistant Secretary […]

  • Getting Your Claim Processed Favorably and Quickly: Some Helpful Hints

    U.S. Air Force Veteran; Communications Specialist, Veterans Benefits Administration

    After serving for several years in the Air Force, I worked at the Board of Veterans Appeals advocating on behalf of Vets as an appeals representative. In that time, I saw all kinds of claims.

  • Segmented Lanes: a New Process for Claims

    U.S. Air Force Veteran; Communications Specialist, Veterans Benefits Administration

    Working at one of the Big Six Veteran Service Organizations taught me a few things about VA. First, the regional offices that process compensation claims are not equal, some are more consistent.

  • A Modern Claims Process for a Modern VA

    VA Employee and Army Veteran

    Let’s face it, Veterans benefits processes haven’t changed much since the 1950s, but the world has changed around it.