VA continues work to improve the patient experience with commitment to customer service
The 2019 VA Patient Experience Symposium allowed VA employees to share best practices and align in support …
Author: Beth Lamb
Top questions asked at VA community town hall event
Frequently asked questions about dental, blue water, agent orange, marijuana, choice program
Red Coat Ambassadors make Southern Illinois VA a ‘happy place’
Ambassadors provide a personal, yet standardized VA experience that includes assistance with navigation, …
VA Secretary Robert Wilkie to host ‘State of VA Community Town Hall’ online September 27
Secretary of Veterans Affairs Robert Wilkie will host his first State of VA Community Town hall on Sept. …
Maine Veterans share their experiences at VetTalkX, statewide Veteran’s conference
VetTalkX, (pronounced vet-talks), provide Veterans a platform, similar to Ted Talks, to humanize their …
Five Ways the Phoenix VA is improving the Veterans experience
Phoenix VA Medical Center is making considerable efforts to improve the Veteran and guest experience from …
15 Ways VA is improving the Veteran’s experience right now
VA facilities across the country have been implementing new and innovative ways of providing the best …
VA interviews Veterans across the country to improve their inpatient experience
VA is working to create a consistent, positive inpatient experience at all VA hospitals across the Nation. …