American Legion Auxiliary partners with VA to help Veterans find their way around VA hospitals
The Red Coat Ambassador program is well-received by Veterans and their families, a partnership with the …
Author: Beth Lamb
Veteran inspired by his VA patient experience now leads volunteer program at Detroit VA
Veteran and VA Voluntary Chief Bill Browning discusses the motivation behind the successful volunteer …
VA National Cemetery staff talk customer experience at Own the Moment training
Enhancing the VA customer experience is a process of continuous improvement. VA is using the Voice of the …
No one wants to think about it, but where will you be buried?
Planning for end of life arrangements saves your family from scrambling to make decisions on your behalf, to …
Northern Shenandoah Valley Community Veterans Engagement Board working to improve local support services for Veterans
The Northern Shenandoah Valley Community Veterans Enagement Board (NSV CVEB) serves Veterans and their …
Veterans Experience Action Center brings all VA services to one location for Veterans in North Carolina
Veterans Experience Action Centers bring together VA staff, community agencies and partners and Veteran …
How one Veteran Volunteer affected thousands with his service to VA
Five days after the lab he volunteered at was renamed in his honor, Bill passed peacefully with his second …
VA continues work to improve the patient experience with commitment to customer service
The 2019 VA Patient Experience Symposium allowed VA employees to share best practices and align in support …
Top questions asked at VA community town hall event
Frequently asked questions about dental, blue water, agent orange, marijuana, choice program
Red Coat Ambassadors make Southern Illinois VA a ‘happy place’
Ambassadors provide a personal, yet standardized VA experience that includes assistance with navigation, …
- 1
- 2