Happy Birthday Hercules!
Hercules, the resident therapy dog at the James A. Haley VA in Tampa, makes a huge impact on his handler, …
Author: Beth Lamb
VA hosts first Customer Experience Partnership Round table
VA works with national, online and community partners to build stronger support networks for Veterans, their …
Financial fitness, build up your bank account and avoid scams with these tips and resources
Knowing how to secure your financial well being is one of the most important things in life. Financial …
Building successful community relationships: the Pee Dee Area Community Veterans Engagement Board
Community Veterans Engagement Boards across the country meet on a regular basis and by working together with …
Veterans Federal Advisory Committee holds open forum to hear from Vets in Greater Los Angeles
As part of VA’s goal of educating and empowering Veterans and their families through outreach and …
The Patient Experience: the way we treat Veterans today is why they will choose VA tomorrow
Patient Experience Week sheds light on the importance of a positive patient experience and celebrates those …
American Legion Auxiliary partners with VA to help Veterans find their way around VA hospitals
The Red Coat Ambassador program is well-received by Veterans and their families, a partnership with the …
Veteran inspired by his VA patient experience now leads volunteer program at Detroit VA
Veteran and VA Voluntary Chief Bill Browning discusses the motivation behind the successful volunteer …
VA National Cemetery staff talk customer experience at Own the Moment training
Enhancing the VA customer experience is a process of continuous improvement. VA is using the Voice of the …
No one wants to think about it, but where will you be buried?
Planning for end of life arrangements saves your family from scrambling to make decisions on your behalf, to …