New site offers Veterans, family members VA benefits, services information


Benefits book textVA’s new website landing page makes it easier for Veterans and family members to access VA benefits and services information. The website,, provides two newly updated booklets on information about VA benefits and services, as well as how to apply for them.

The first booklet is the 2020 Federal Benefits Handbook for Veterans, Dependents and Survivors. The handbook contains a comprehensive listing of VA benefits and services with direct links to contact benefits and services representatives. In fact, an index located on the inside cover lists both phone numbers and websites for easy reference.

Importantly, the handbook provides a legal overview on eligibility requirements to include the definition of a Veteran. Additionally, as VA serves many generations of Veterans, there are specific qualification guidelines for distinct periods of service to clarify eligibility during both peacetime and wartime environments.

The handbook aligns with benefits information and services for VA’s three administrations: Veterans Health Administration; Veterans Benefits Administration; and Veterans Cemetery Administration. Also, a section of the handbook discusses non-healthcare services, such as homelessness, survivor assistance, women and minority Veterans, and many other programs.

The handbook is a one-stop resource for Veterans, family members and survivors. Limited printed copies may be available at medical centers or VBA regional offices. The website allows Veterans to access VA benefits and services information. People should click here or go to

Welcome to VAVA Welcome Kit image

The second resource booklet, the VA Welcome Kit, complements the handbook with easy-to-understand words and graphics to better navigate VA’s many benefits.

This booklet is structured on the idea that no two Veterans are the same, and not all experience major life events and moments in the same order.

Based on where a Veteran is in his or her life, VA serves Veterans in different ways. This resource includes a journey map to help explore how VA supports Veterans both now and in the future.

This resource also reviews VA benefits and services. This includes a useful check list to help Veterans learn and organize important documents needed for application purposes. In addition, Veterans can also learn eligibility periods for certain benefits, such as education or life insurance. The best part is that one can simply crosswalk a search by benefit, how it can help, documents required and VA points of contact.

Want to apply for health care, education, compensation, assistance for care givers, or memorial benefits? These are just a few of the resources in this booklet that can save Veterans time, increase their awareness and understanding of how to apply.

VA is working to take the complexity out of navigating its myriad benefits and services. Visit to learn more about the VA benefits Veterans have earned with their service.

People should click here or go to


VAntagePoint Contributor

— VAntage Point Contributors provide insight and perspective on a wide range of Veterans issues. If you’d like to contribute a story to VAntage Point, learn how you can submit a guest blog at


  1. James Carrington    

    Absolutely worthless to this homeless disabled veteran.
    Give us the high level positions in the VA!

  2. Barbara Fink    

    Husband Randy Fink was in Vietnam during agent Orange. Would like to know where my application for benefit is?

    1. Ajay Gray    

      Ma’am, in a perfect world you would get a response from a VA representative with the knowledge to help you and the audacity to tell you to drop that attitude. Listen, you can maintain that approach if you want; but, you need to fully understand this: THE WORLD WILL NOT END IF YOU NEVER, EVER, Ever see the first dime from this agency. So, Barbara… Pick your path; but, be honest with yourself… Your ARE the Biggest obstacle in your way.

      1. John A Laczko    

        Ajay Gray, you have a perfect example of the attitude of the VA and their representatives.

  3. LaVerne L Sutton    

    Hello when I was on basic training, I was diagnosed with asthma, and got my fifth rib broke while standing in formation, because another squad was playing baseball where they weren’t supposed to do I get anything from that…I have my DD214 … please help.

  4. Linda A. Edetsberger    

    I need information on the New GI Bill and Housing….

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