Under Secretary Paul Lawrence shares how the Veterans Benefits Administration is working hard to stay connected with Veterans during the pandemic. From the GI Bill to the Cares Act, VBA has made changes to help Veterans adjust moving forward during this pandemic.
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The administration has always been focused on how they can get the best and fastest service to Veterans . This is even more so during this time. Lawrence is himself an Army Veteran. He said VBA has also been looking back at what they and others have done so they can continue to improve their process to help Veterans.
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Veterans can find out information about VBA’s response to COVID-19 at https://benefits.va.gov/BENEFITS/news.asp#coronavirus. The site includes the schedule for tele-townhalls. During these meetings, Veterans can learn information on VBA’s COVID-19 response, Solid Start, Blue Water Navy and Veterans Benefits Banking Program (VBBP).
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While many places are closed during this time, Lawrence reminds listeners that the VBA is open! Veterans may not be able to access them physically, but there are still ways to access the VBA such as by phone or online.
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Michelle Cannon is a podcast intern with the VA’s Digital Media Engagement Team. She is a graduate student at Liberty University studying Professional Writing.