VA DoD Veteran link now available to help Veterans connect


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Motorcycles – retired Navy – fuel exposures. Sonja Skinner (pictured above) says those are three items she added to her profile on her VA DoD Veteran Link.

VA DoD Veteran Link is a new social networking app just for Veterans and current service members. The app creates a secure, closed community where users can connect and feel comfortable talking about common interests and life circumstances – including any health concerns they may have.

“It lets you know you’re not experiencing these things alone.”

After retiring from the Navy in 2005, Skinner began her second career at VA. Today, she works at the Olin E. Teague Veterans’ Medical Center in Temple, Texas, as a My HealtheVet coordinator, a VA Online Scheduling Manager and a Virtual Lifetime Electronic Record (VLER) representative. She’s busy, but not too busy to help test new VA technologies and apps. She tested VA DoD Veteran Link this past spring.

“I think it’s a good program,” she says. “I’m really excited and hope it takes off.”

The Benefits of Shared Experiences

Those who engage in the Veteran Link community start by creating a secure profile and sharing as much or as little personal information as they want. The profile then lets users search for other Veterans and service members with similar self-reported diagnoses, military backgrounds or interests. They can also join or create groups to talk about specific topics. There are already several health-related groups – including PTSD, diabetes, high blood pressure and more – to help users get started.

“You definitely want to fill out your profile. That will help you connect with other people,” Skinner explains. She says most of the service members and Veterans who live in her area are Army, and so she’s hoping VA DoD Veteran Link will help her connect with other Navy Veterans.

“It would be so cool to find people who were stationed in the same places where I was stationed. Maybe if they’re nearby and like motorcycles, too, we could meet up and go for a ride. Or, because I worked with fuels, maybe I could find someone (and see if) we’re experiencing the same things. Even just to be able to talk about it – it lets you know you’re not experiencing these things alone.”

The benefits of “shared experiences” is exactly why Dr. John Hixson, a neurologist at the San Francisco VA Medical Center and the VA clinical lead overseeing development of VA DoD Veteran Link, pursued this project.

The Research Behind It All

A number of years ago, Dr. Hixson led a study of nearly 100 Veterans with epilepsy who engaged in an online patient community. After six weeks, the results showed that the “internet-based psychosocial intervention” had increased this group’s “self-management and self-efficacy.” In plain language, the Veterans felt more confident in their ability to manage the symptoms of their condition on their own.

This and other research led Dr. Hixson to pursue the development of a closed social community for Veterans and service members. He envisioned a network where users could be comfortable sharing their health statuses with each other and one that would be safe from threats you commonly find in public-facing social networks, like people posing as someone they’re not. He also sees it as a way to break down geographical barriers for Veterans who may be isolated.

“I personally believe that the unique value of the Veteran experience is in their community,” Dr. John Hixson said. “We know a lot of Veterans come to VA because of the Veteran community, to share stories and socialize with peers. For rural or disabled Veterans or anyone who cannot easily travel, we have identified a need for and see the value in this type of technology.”

How to Sign Up

VA DoD Veteran Link is available through the VA App Store. Veterans can access it from internet-connected desktops, laptops and mobile devices.

To join and create a profile, users must have a My HealtheVet Premium Account, DS Logon Level 2 (Premium) Account or ID.me credentials. Learn more about these credentials by visiting www.mobile.va.gov/login-information.

Visit the VA DoD Veteran Link page of the VA App Store to launch the app. Additional access information and user guides are available on the page.


Alan Greilsamer is a program specialist with the Veterans Health Administration’s Office of Connected Care

Alan Greilsamer is a program specialist with the Veterans Health Administration’s Office of Connected Care, where he leads communications and training initiatives for VA’s s patient-facing digital health technologies. Prior to joining VA, he provided strategic communications and programmatic counsel to the Veterans and military families communities for more than 15 years.

 

Author

VAntagePoint Contributor

— VAntage Point Contributors provide insight and perspective on a wide range of Veterans issues. If you’d like to contribute a story to VAntage Point, learn how you can submit a guest blog at http://www.blogs.va.gov/VAntage/how-to-submit-a-guest-post/

Comments

  1. David Hatfield    

    How is this any different from RallyPoint? It sounds like the same thing. If you’re just duplicating the same IT system with another name, you make it harder and more complex for Veterans, active military, spouses, and others to decide which system to use. You also are doubling the cost to the government of running two systems that are doing the same thing.

    Dr. David Hatfield
    SGM, USA (Ret.)

    1. Veterans Health Administration    

      David, thank you for your comment. VA DoD Veteran Link is a social networking application intended to provide a safe, secure and commercial-free environment for verified Veterans and Service Members to connect and feel comfortable talking about common interests and life circumstances. We encourage you to try it out and leave your feedback on the VA App Store on https://mobile.va.gov/app/va-dod-veteran-link#AppReviews. Thank you for your service.

  2. Louis John Sansevero    

    This is ridiculous, I can’t figue out how to get to VA DoD Veteran Link. I login and then I’m stuck on a “Profile Page”, seems to me this is another case of VA smoke and mirrors!,

  3. Haley Keile    

    Hi Alan, Nice Article, Thanks for sharing.

    Haley

  4. Clinton Yarbrough    

    I live alone and am 4 hours away from the VA. I need help but the advocate in my area won’t return my calls. I have PTSD, fibromyalgia, IBS, and skin cancer.
    I also broke my heel and received no help from the VA. There us too much waste in the VA system. No wonder 22 veterans commit suicide each day.

  5. David Hatfield    

    And here’s the description of Rallypoint, also a “social networking app” that does pretty much the same thing.

    “RallyPoint was founded in 2012 by two military veterans at Harvard Business School to help make military life better. Backed by two of the US military’s recent Joint Chiefs of Staff, RallyPoint connects its members and gives them the best tools possible to succeed both while in the military, and beyond. With RallyPoint, you can build out your professional network, connect with other members of the military and veterans in a safe environment, and explore career opportunities both within the military (PCS opportunities) and in the private sector. In 2012, RallyPoint won the world’s largest startup competition (MassChallenge), and placed 2nd in the Harvard Business School Business Plan Competition. RallyPoint was first developed at the Harvard University Innovation Lab and now remains in the Boston area.”

    Hence my question, are you just duplicating something that already exists in the government IT space for military and veterans?

Comments are closed.