A look at VA’s high-tech health care improvement center


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Continuous improvement is a priority at VA. And every day, we’re building on this commitment at our state-of-the-art health care improvement center, which opened earlier this year at our headquarters in Washington, D.C.

Here, employees are responsible for tracking the clinical performance of VA hospitals throughout the country, identifying any issues that arise, and making sure those issues get resolved quickly. This is made possible in part by a large multi-screen setup displaying maps and lists with various data points that workers can monitor, such as staffing, wait times and avoidable complications.

Although the center has only been operating for just a few months, it’s already had many successes. For example, when the nurse vacancy rate became too high at a VA facility in Little Rock, Arkansas, the center’s employees delivered assistance that resulted in a job fair along with same-day employment offers to dozens of nurses. And when the center was informed of a poorly functioning type of ultrasound probe at our Poplar Bluff location, workers immediately shared the information with other hospitals using the probe, which eventually led to a national recall.

Such progress is driven by ambitious professionals who share an unwavering dedication to excellence. If this sounds like you, consider some of the advantages to being on our team.

For starters, we provide outstanding benefits, including generous paid time off, flexible scheduling and other perks that will help you keep a healthy work-life balance. We also offer access to groundbreaking research, the latest technology and inspirational leaders, all of which can help you perform at your best while continually growing as a professional. Most importantly, we give you the unique opportunity to improve Veterans’ lives.

Ready to join us? Explore our available positions and apply today.

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VA Careers