MyVA: Putting Veterans first by reducing wait times and providing better experience



Strong partnerships result in the best access to health services for Veterans in their communities and on their schedules. The MyVA initiative aims to foster and strengthen these partnerships.

From implementing the Veterans Choice Program to clarifying eligibility requirements, VA is working to make Veterans’ experience with community care as seamless as possible. Take a look:

Check back to learn about the department’s recommitment to ending Veteran homelessness.

This is the fourth installment of a six-part series — called “MyVA: Putting Veterans First!” — that highlights the progress being made during the MyVA initiative, the largest transformation in the department’s history. Get caught up by watching the videos on same-day access to care , simplifying the online experience , and changes at VBA that reduced the claims backlog.

 

Author

Catherine Trombley

Comments

  1. James David Barkley    

    I’ve had great treatment at the VA Lyons Medical Center in Basking Ridge! My Health Team has been very responsive to my needs now that I have gone on full VA medical benefits due to my service record. If I were to guess what the difference is, I would guess that using ehealthbenefits has great bearing on the responsiveness. I urge all veterans to get registered so that the communication paths are always open. Of course, this would present a problem if you don’t have a computer, but perhaps a family member could assist you?

  2. Clarence Spells    

    I’m having a hard time with the VA. system as well. It looks to me that someone is sitting behind a desk and making decisions about what happens to a veteran on a battlefield in another country. How can they count the near miss of death countly time . The veteran Come home , now with nightmare. The person behind the desk want some paper work or a doctor note . But yet the doctor or the person behind the desk have never been in that situation. Someone please tell me how can this be.
    I found that the compassion is no where to be found. These veterans is away from there family for months , Then come home with a problem and they are been push out to the dogs. The political sit on there do nother behind . Then attach a bills that will help the veteran on some other bill that want pass. And yet fix themselves up in a bill that they will pass when other are sleeping , in a very speeding timeline.
    Please someone help me to understand.
    Case and point . just one example is the Bluewater Veterans from the Vietnam War. Just think how long that been. There is a bill in congress about benefits. The Bluewater Water veterans in Australia and New Zealand has the same issue from the war but yet they received these benefits years ago. What is it with out VA system? Are they waiting for us to all die? Because that it just what is happening every day. Then leaving there family with nother as they did when the drafted These young men and sent they off to war.
    I’ll stop there for now. And leave one question. Who is listening? Because I see very slow action..

  3. Jackie Chambers    

    I don’t understand why the VA says they offer community services and yet you are required to travel over an hour–one way to get the care. In my experience, the closer physicians will not accept VA Community Choice patients “because the VA will not pay the bill”. I saw one local doctor and it took over 15 months to get paid–needless to say they will not longer see me or other veterans in the area.

    My most recent offer was to drive from Thomaston to Columbus, GA (a solid hour + away) to see a primary physician. The VA Clinic is an hour away from me. I also had a physician get authorization for MRI’s of my back–Thoraxic and Lumbar regions. Two different companies refused to perform the MRI’s because they could not get paid for several other patients.

    Please assist in getting care locally.

  4. Oreste H cariddi    

    SIR I WILL NOT SAY “WAS NOT TREATED GOOD” VA VERY HELPFUL YESTERDAY !!! RECEIVED A TURKEY !!!! FOR FREE !!!! I DO HAVE A MAJOR PROBLEM, WAITING 4 YEARS TO GET HEARING AIDS THAT ARE GOOD !!! I STARTED MY 97 BIRTHDAY OCT 5TH 2016–HEARING AID TERRIBLE !!!!!! VA SHOULD CONSIDER A PERSON’S AGE, TO GET HELP TO HEAR WELL, CANNOT USE THESE CHEAP HEARING AIDS, VERY NOISEY, HAVE TO REMOVE TO ANSWER TELEPHONE CALLS, THEY FALL OUT OF MY EAR?? BATTERIES LAST 4 DAYS, I NEED THE NEW TYPE OF WHICH i MET ANOTHER VET WHO HAS AIDS THAT GO ALL THE WAY IN HIS EAR, AND HE HEARS VERY WELL, AM TOLD I HAVE TO WAIT 4 YEARS TO GET THOSE????? MY AGE IS AGAINST ME, CAN’T WAIT MUCH LONGER. THANKS FOR READING MY BIG PROBLEM

  5. lester c hassell    

    there is a bill in the veterans committee that will benefit all vets of all wars. it is HR 1899 dealing with caretakers. now the law reads after9/11 vets only receive extra money for a caretakers help. we need to get congress working for all vets and get off the dime and work for us. write to your congress person about this. thanks

  6. Kennard Adams    

    Sure wished I could get the proper care at the VA Hospital I’m a hundred percent service-connected and I’ve never been treated good by the VA Hospital

  7. Michael Ray Bryant    

    Yeah, wait time of 13+ months to add a dependent to a disability, 2+ years to get a decision from the Board of Veterans Apoeals doesn’t seem to me to be reducing wait time.

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