VA Begins Update of Web Look and Feel

Today is the day. After a lot of planning and hard work, VA will launch the first phase of the new look and feel of our homepage VA.gov. The Veterans Health Administration, Veterans Benefits Administration, and National Cemetery Administration homepages have also been revamped.

Over the past few years, we’ve been listening to your input—the Veterans, family members, and loved ones. We heard you: our website was clunky, outdated, and difficult to navigate. Now, we’re implementing the changes you want to see. You’ll notice a new look and feel on our main pages, updated navigation, improved search capabilities, and more up-to-date VA content and information.

Now, we need some more help from you. Throughout the next year, we’ll be rolling out additional changes to VA’s numerous pages and we want your input. Tell us what you like and don’t like about the new websites. Each piece of feedback is useful and we want to make sure that by the end of 2013 we have the best website in the Federal government, according to our users.

Please click around and let us know what you think!

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13 Comments to “VA Begins Update of Web Look and Feel”

  1. I like the new website overall, but I noticed that you made the forms even harder to find. Considering how many forms that veterans are required to fill out and bring in for various things, the link to the forms search engine should be up under veterans services.

  2. Don Simone says:

    Don’t care about Tweeter or Facebook.. Lied the ease of signing in asit was. Can’t navagate how to sign n wih this NEW FORMAT.. NAVY VET. 55-59

  3. It would be helpful if the MD last name was listed first, rather than thier first name for the alphabetical order listing for VA facility doctors.

  4. May we have a simple chart reflecting dates, years of service, and perhaps our service number to find out which services we MAY be eligible for.

    Thanks
    Jack Reynolds

  5. Seibert Adkins says:

    The OLD site was MUCH easier to navigate! SIMPLE IS WHAT WAS NEEDED! NOT MORE COMPLICATED!

  6. Russell says:

    In the menu bar the homepage “house” icon and the “Home” button are redundant. From what I can tell the update has done nothing to make finding information any easier – it is still a maze of sub websites and pages.

  7. nick swayne says:

    When is the va going to worry about the backlog of claims instead of a website.

  8. Charles Hammontree says:

    I can’t see that it is any better than before. Every thing is to hard to find.

  9. Joseph Blanchard says:

    Forms to hard to find. To lenghty to fill out. Need to be able to put your name and SS number in or service number and have SUMMARY of benefits you are intitled to, were to go to get them

  10. Rob says:

    I am convince that the new is much better than the old VA site. We’re finding out things that never were. Embrace change, or be left behind. Progress means something better. You go VA. Many of us are with you 110%

    Rob Walters

  11. John Bowen says:

    The new web site looks great. I will forward this to a friend of mine who is a Navy vet and, for some reason, was unaware of the benifits of the VA. I have received two degrees thanks to the VA and have numerous medical benifits, one of which are two hearing aids. I lost 25% of my hearing in Viet Nam which progressed to 55% at the age of 64. I was also classified as a n Enrollment Priority 6, exposed to Agent Orange, in the VA Health Care system. I am finding that alot of Vets are not aware of the benifits they are entitled to. Hopefully this site will help. Thanks.

  12. Gary says:

    Please, please alphabetize all LISTS of stuff!

    Please, please do not use blue text on blue background…studies prove the eye has the hardest time focusing on blue.

    Please, consider using the font and style over at: http://www.medicare.gov/

  13. J. Doed says:

    Yep… I can see the backlog dwindling already from this example of “hard work”. Are you friggin’ KIDDING ME???

    VA… So out of touch with reality.