Women Veterans highly satisfied with VA care


VA is focused on providing state of the art, high quality healthcare to women Veterans at all sites of care and being a national leader in health care for women. Women are the fastest growing subgroup of Veterans, with more than 2.2 million women Veterans in the U.S.  Women make up 15 percent of today’s active duty military and 18 percent of guard and reserve forces and the number of women Veterans is expected to grow exponentially in the future.

That’s why the VA is enhancing facilities, training health care staff, and improving access to services to meet the current and future health care needs of women Veterans.

Full Services from Experienced Providers

We provide full services to women Veterans, including comprehensive primary care, gynecology care, maternity care, specialty care and mental health services.  Primary care for women Veterans is provided by specially trained and experienced designated women’s health providers. Research has shown that women Veterans who use VA are highly satisfied with their care by our designated women’s health providers.

Furthermore, our quality measures show that women Veterans are more likely to receive breast cancer and cervical cancer screening than women in private sector healthcare. VA also tracks quality by gender and, unlike other health care systems, has been able to reduce and eliminate gender disparities in important aspects of health screening, prevention and chronic disease management.

1855VAWOMEN Women Veterans Call CanterHave a question?

Call the Women Veterans Call Center at 1-855-VA-WOMEN.

The call center provides a single avenue for women Veterans to find the help they need.

VA is also focused on training to enhance the skills of our workforce. To enhance and refresh abilities in women’s health, VA has provided training to over 2,200 primary care and emergency room providers through an intensive review of gender specific women’s health care.

Full Gynecological Care

Many women Veterans entering the VA system are of child-bearing age. Today, VA provides either on-site, or through care in the community paid for by VA, full gynecological care, including maternity care, and seven days of newborn care to all women Veterans and their newborns.

We know communication is important. That is why VA policy dictates that maternity care coordinators at all VA medical centers stay in contact with women during their pregnancies to support and coordinate their care.

VA continues to enhance its information technology for women’s health and is redesigning its electronic medical record to track breast and reproductive health care.

Are you a combat Veteran?

If you were discharged or released from active service on or after January 28, 2003, you are eligible to enroll in the VA health care system for five years from the date of your discharge or release, regardless of your disability claim status.

Managers Assigned to Women Veterans Exclusively

We don’t want female Veterans to be discouraged from obtaining critical services from VA, which is why at each VA medical center nationwide, a Women Veterans Program Manager is designated to assist women Veterans along with experienced women’s primary care providers. That means women Veterans can be seen in one place by a provider specially trained in women’s health.

Women Veterans program managers help women Veterans access VA benefits and health care services.

Help us spread the word. Women Veterans can and do get high quality primary care, specialty care, and preventive care such as breast and cervical cancer screenings at VA. They can also get prescription coverage, mental health care, home health care, and geriatric and extended care, as well as medical equipment and prosthetics coverage.

To find the VA medical center nearest you, call 1-877-222-8387 or visit the VA locations directory.

If you have questions about women’s health care, visit the VA’s women’s health website or contact our dedicated Women Veterans Call Center at 1-855-VA-WOMEN.

To check eligibility for VA health care, please visit www.va.gov/healtheligibility.

Hayes Patty 07About the Author: Patty Hayes, PH.D. is the Chief Consultant, Women’s Health Services at the Department of Veterans Affairs.


VAntagePoint Contributor

-- VAntage Point Contributors provide insight and perspective on a wide range of Veterans issues. If you'd like to contribute a story to VAntage Point, learn how you can submit a guest blog at http://www.blogs.va.gov/VAntage/how-to-submit-a-guest-post/


  1. Jen Plotts    

    Since 1997 my care has gone from teaching everyone and their brother female health ( pap smears every 3-6 months with a student because you are a teaching hospital) to good luck seeing anything wrong beyond my reproductive health. I can ask for what I need, but I need to know what I need to ask.

    1. lewis cook    

      I am the cold war us army and cold war 666 usm corp 1979+1982 volunteer that shook the hand of GOD in 1986 during the 666 reagan MAD era thus was the real reason that the cold war really ended as i get no credit or ample compensation as i am why all remained status quo after 666 reagan did the 11 sep 2001 disaster,as i am also the reason that the govt stimulus was made possible as i cannot even get a VA pension in this witchs 666 tv govt system ie the number of hollywood tv radio showbiz town on the la calif police map is 666

    2. Carolyn Fereatha Matthews    

      I am a female Veteran and the care is fair. I switched over to the woman’s clinic and went down hill ever since my Dr. Decided to take me off everything especially a drug that really helped with my pain after all the trouble I went through to get the medication. She went as for as to tell the medication was for cancer patients! She had me do labs every month which I always passed. She declined in giving me a handicapped parking sticker. Knowing that I have many issues she said I needed to be on oxygen for a sticker. Anytime I went to pain clinic they would recommend medications and she was say no! So how do you think I feel but think you for your service!

  2. Erica Smith    

    I am a women Veteran who is NOT HAPPY with Black Hills Health Care System! They do not nor want to ever have a proper Woman’s Clinic where they ” do ob/gyn” is where males be it patients or VA staff can walk in some do with out ever knocking on the door others knock on the door but barge right into the room! If a women has had MST w/by the VA &/or while in the military illegal try to keep the Women Veteran at the VA rather to an out in town location where it is safer for the women!

    the VA PR Team I can see at it again! Most Woman Vets I know throughout the USA do not care for the VA Care at all! Esp when it comes to proper medical care. Have Drs (male n female) that do everything they can do deny proper medical care so NO this add is very mis-leading n needs to tell the real truth!

    Regardless of Woman Veteran Population they all need to have a Woman’s Clinic separate from the main area especially when ob/gyn exams need to be in an area so no male can go past exam room 1, which is for women wanting/needing counseling they want their boyfriend/husband in on the appointment.

    I do hope this comment is taken serious! Thank you.

  3. Bishop Hinners    

    Gee, too bad you didn’t talk to any female veterans before posting a piece designed solely to pat yourself on the back?

  4. Laurie Christine Roney    

    Show us some female veterans who are “pleased” with their healthcare! In the system since 1996 and have stopped trying to get mental health counseling appointments. Gave up on regular health care after 10 years visiting the same clinic, never seeing the same physician and being called “mister” when it’s time for me to be seen.

  5. LeeAnn Fox    

    Exactly what “research” shows we are happy with our care at VA? VERY MISLEADING AND HIGHLY MISINFORMED!! I have met a few that are happy with it but they are the exception and not the rule! Stop stroking the VA’s ego on how wonderful their programs are because for the most part they are so jacked up that most women veterans seek private care at their own expense of simply go without

  6. Janine Curcio    

    As an OIF veteran, I have been receiving amazing care from the VA health system. My primary care doctor takes the appropriate amount of time during my visits and never makes me feel that he’s in a rush. He addresses all my concerns. QThe VA team has also assisted with setting up my “well woman” visits to a separate site besides the official Women’s Health Clinic so that I don’t have to travel into the city for a PAP, etc. They have been super flexible and I’ve been most appreciative. Overall, my care has been outstanding to the point that I urge my fellow veterans to use the VA services despite having substantial civilian insurance. It’s been a great four years so far. I’m moving again, and actually feel no stress about transferring care to another city. I feel all the primary care providers are competent and I can receive good care regardless of where I’m living. Keep up the good work!

  7. Neah Ndiaye    

    I think as women vets we are part of the problem. a benefit is only as good if people use it. We cant blame the VA for every short comings?. I have spoken to many of my colleagues and they are unaware of the many services va offers to women vets. they even have infertlity services! they have come a long way! sometimes, you have to know that location also dictates what can be available. if your location rarely sees women they are going to have limited services where you are but the more they see many off us, all the more reason for them to have a larger clinic for us and extensive service. You dont have to be disabled to use the va. your regular insurance can be billed by the va. Why would I go to the VA if I can pay for better care elsewhere ? you ask (chock it up to altruism)keep in mind that your presence there necessitates the VA to re-evaluate service’s to the majority and that you are helping other female vets, who are are/are not disabled get more health service availabilities. Now more than ever women vets need to establish health benefits and the VA can help. Sometimes you just have to ask or tell someone there what you need. Please keep in mind that they are overbooked and undermanned in some or most instances (the world isnt perfect) but they strive to get you in as soon as they can to the extent that they even have extended care outside the VA where they can subcontract your care. Yes. .. I know what your going to say…..think of it this way it’s a free country! (reason we were able to join in the first place, and what we have helped maintain) if the care you are getting from the VA is still not up to your standards go elsewhere! otherwise, help other female vets get care. We can stay optimistic and hope for great health care from the VA, if not in our lifetime maybe, the next. Remember our numbers count!

    1. Dana    

      Neah Ndiaye, Seriousl? Blame the woman for bad medical care? Numbers should not count. This is a promise that was given to all vets male and female. Shouldn’t you be reprimanding the VA? Do you think we are just trouble makers? Shame on you for expecting women to having substandard care because there are not enough of them. Most doctors and nurses know there is a problem with the system and do nothing about it. If they can care for men then they can care for woman. This is not a numbers game, this is about human beings that serve their country. Shame on you, how dare you!

  8. Women Diabetes    

    As an OIF veteran, I have been receiving amazing care from the VA health system. My primary care doctor takes the appropriate amount of time during my visits and never makes me feel that he’s in a rush. He addresses all my concerns. QThe VA team has also assisted with setting up my “well woman” visits to a separate site besides the official Women’s Health Clinic so that I don’t have to travel into the city for a PAP, etc. They have been super flexible and I’ve been most appreciative. Overall, my care has been outstanding to the point that I urge my fellow veterans to use the VA services despite having substantial civilian insurance. It’s been a great four years so far. I’m moving again, and actually feel no stress about transferring care to another city. I feel all the primary care providers are competent and I can receive good care regardless of where I’m living. Keep up the good work!

  9. Rae Ann Panther    

    “HIGHLY” satisfied?? Yes, my primary care provider and the majority of my specialty clinic MD’s are BUT overall, it is not HIGHLY satisfactory. In fact, the CHOICE Program is a waste of time, effort and money. After two occasions where CHOICE was my option, one never came through until 3 months later and then it was for “cervical” not “lumbar” as ordered AND my mammogram ordered in October took til February to obtain. I have had major surgery and been sent home without pain medication and never offered rehabilitative physical therapy afterwards. I have had several issues obtaining medication for menopausal symptoms and even greater difficulty getting into the Pain Clinic for an epidural lumbar steroid shot.
    HIGHLY satisfied?
    Satisfied at most – thoroughly disgusted with others.

  10. De'Cha    

    I respectfully disagree! And the idea that you would print this makes me question the validity of your other articles.

  11. Victoria Curtis    

    First, I would not trade the time I served in the military for anything tangible. Additionally, I realize that my experiences with the VA Medical System is not the totality or the sum of its services. As I attempt to comment to this article, I am overwhelmed. To explain my experiences and plight would cause me to relive the hurt, pain and shame I feel – I am trying to live it down. While I am sure there are facilities that actually try to help, I promise you that there are those who do not! Civilians who have been placed in positions to service Veterans, treat us as if they are doing us a favor. They answer the phone when they want to (or not), they do not return phone calls, we are treated as second class citizens, we are lumped up into one class, they would rather drug us than treat us. Then, you get letters in the mail that the VA has been trying to reach you (by phone, at a number that is operable) regarding an appointment you didn’t even know you had. Or, you get a message via phone to call i.e. Jannelle at an extension that does not exist. Finally, when you get back to dealing with the real issues of pain…sexual trauma, shame and the need to be truly connected to your military family (which for some of us, is the only family we have ever known), you encounter a road block of civilian personnel who are more proud of the checks and benefits they receive than the Veterans they were hired to help. Remember, we owe it to each other to live our best life. For the women Veterans who served, I salute you!

  12. Dhakirah Holloman    

    Not even close to being Highly Satisfied. This article is for Public Relations only, you posted it to the wrong site. Should be given to the public so you can get your congrats from those who don’t know the truth.

  13. Cynthia Dane    

    Not even close. Stop with the PR and give us good health care.

  14. Bob Gutsche    

    I question validity of VA studies.
    i recall abck when i first started working for VA we had a admin staffer who collected all survey sheets from vets and discarded all negative ones.

  15. C H    

    Does anyone else find it suspicious that the only two positive comments posted on this thread say the exact same thing, but were posted on different days and at different times? I hardly think that is a coincidence. As other women veterans said, VA healthcare for women is something the VA should be embarrassed about. I find that my PCP at the VA ignore most of my concerns and has failed on multiple accounts to make correct notes in my file. Maybe the VA should start by hiring some qualified physicians from the U.S. that would be a nice change.

  16. Theresa Ann Ashe    

    as a veteran the care of women’s health in Chillicothe is a joke. I had a pap test done 3years maybe more well I never got the results of it. I have asked about it so many times I finally gave up. Just think I should have gotten these results

  17. Kristin hofmann    

    I’m not necessarily dissatisfied with only women’s specific care, I’m also becoming dissatisfied with general primary care, to simply get an appointment that urgent but not an emergency is such a tedious process and I found myself lost in the shuffle and then blamed for the process. To make an appointment I left voice mails appropriately ad requested after being routed through a phone tree system and I was either called back and transferred to an appointment line that didn’t answer (causing me to need to call back and leave a new voicemail and wait for a return call) or I was called and playing phone tag and made to feel bad bc I was not on stand by to answer the call (returned anywhere from 24-72 hrs later and sometimes not at all). I’m concerned about an issue I’m having and when I finally get someone on the phone and express those concerns I have yet to get an appointment, I did have tests ordered but I have already had those tests done, I was told it would be faster to do them over instead of requesting the records for them. So I feel lost, I’m in pain, I feel belittled. I rarely use the va system and when I do it is unavailable and that’s frustrating, I waited over 2 weeks for return phone calls. I feel triage is not happening, eyes are not being laid on the patient first, my concerns aren’t being heard about my pain or how I can control it. I asked about what happens for the acute problem whole we are figuring out the long term diagnosis and game plan play if no one is “looking” at me and there is no answer. I’m at the “now what” point. Very frustrated

  18. Cherrie Butler    

    I am a 79 year old veteran, over the last 20 years, I have had VA care in PA, NJ, CA , FL, and now NC. I have been addressed as Mr . a few times , but when they saw me, it was immediately corrected. had one doctor in CA, that I did not like, and asked to be assigned to another doctor. In all of the other states I have had great care. I have noticed over the years that the VA is truly trying to give better care to women vets, each year it gets better. I do wish they would provide more transportation to the VA centers, I don’t drive at night anymore, and don’t drive on the main highways.So I have to depend on my daughter, who has to take time from her job to drive me. I am a piece time vet, so I have low eligibility and I am just under the mileage limit for transportation. I think at least for senior veterans so sort of transportation to the VA sites should be available.

  19. Marian Meloche    

    Reading these horror stories, and listening to other women in my women veterans group, I feel like the exception for receiving outstanding VA care. (No, I’m not a VA employee) I do want to take this opportunity though to say thank you to the staff at the Muskegon, MI, VA Clinic and the VA Wyoming Health Care Center in Wyoming, MI. I highly recommend that whenever you have a problem at your local clinic, contact patient affairs immediately. Too often I ask the girls if they’ve reported incidents and they say no. If you haven’t already, look in your area for women veteran groups like WINC (ok, I am the VP for that one!). We all know women communicate differently than men, and we all share one heck of a powerful bond, so reach out and work together to make a difference. (Anyone else feel like singing “We Are The World”? No? Just me?) Alright, well I hope you are able to resolve your cases to your satisfaction, and I hope you don’t think you have to do it alone.

  20. Jeanette H    

    As a trained military journalist, there is no way this headline would have been allowed/tolerated in any publication I was associated with attached to such a propaganda piece. Where are the facts that support the headline and information regurgitated in this piece? Where are the quotes from the very people you purport to agree with your statements and headline?

    I am a Gulf War veteran who has been actively using the VA Health Care System since 1996. While I have seen some positive changes over the years, the truth is this article is not based on facts or reality; at least not from where I stand. Women Veterans need full,.comprehensive care, not just mammograms, PAP smears, and other so-called women’s issues. We have all the same ailments male veterans have. I shouldn’t have to constantly fight to receive the care I earned and was promised. I shouldn’t have to send letters and make a ton of phone calls to wait months on end to receive proper care. The doctors I see should know that I am in fact a veteran who requires the same care and respect given to any other veteran. The doctors shouldn’t ask me if I’m there accompanying my father or husband. How about the VA truly speak with women veterans who are using the services and get the real scuttlebutt? Stop attempting to insult our intelligence.

  21. Margaret L Barron    

    I totally agree…Which Women Veterans did they ask??? I am completely dissatisfied on the care & the treatment by staff members at my local VA. The only thing they have been good at is stressing me out & making me want to just give up getting any care at all. But, being classified “catastrophically disabled” I have little choice. I got authorized to use the choice program, found a GREAT Dr I was very happy with. Then, without warning, they decided my authorization expired & now I am at a loss. I can’t drive anymore & have no way to get to the nearest clinic/hospital. Sorry to ramble & sill my guts…but I am sick & tired of being treated so poorly!!

  22. Catherine Stapleton    

    I am highly surprised at this article. I know of no woman veteran outside of the Orlando area who is happy with her health care in the VA system. My personal experience has been improved one hundred fold now that the new Lake Nona facility has gone live. My care there has been nothing but exemplary. BUT: as my PTSD symptoms improved, the level of care improved as well, often on a very subtle level.

    Many women veterans don’t even have a female doctor assigned in their clinic let alone facilities dedicated to women’s health.

    This article is basically a big fat pat on the back. I’m disheartened and actually disgusted at what I’ve just read.

    That this article was even published shows how out of touch the VA is. It’s embarrassing. It’s infuriating.

  23. Hollie Bethany LOOK UP MY CLAIM and fix it!    

    Love the blame us response from a ‘sister’. I filed a Federal Lawsuit for Sexual discrimination in healthcare in 1996 for being REFUSED for 12 years the Laprosope I not only needed to get care I needed I was told that although I needed the procedure and the procedure is actually REQUIRED to get service connection for Endo but by being REFUSED care and told what I needed and to use my dependent care since obviously MY service is of NO VALUE so told to go to Dwight D Eisenhower even straight up lied to told I had an appointment but had to go through ANOTHER 6 months of same exact test had been through with Active duty and VA now as spouse was sexually assausted and forced to be RAPED to be allowed the procedure I had needed for 12 years and now 20 years later I am STILL fighting for the VA to take responsibility for my RAPE to even ADMIT that being RAPED to get care for a service connected condition IS MST cause it was an ACTIVE DUTY dr on top of being for a SERVICE CONNECTED DISABILITY I was seeking care for so it IS a Service connected MST/PTSD. Sick of old men telling us we are women so it obviously is just in our heads when REFUSED CARE for 12 years and now 20 years waiting for you to make it right. AT THE LEAST my lawsuit although judge paid off to squash you still had to start doing Laproscopes and help other Female VETERANS with endo get care without having to be raped [redacted]

    Editor’s note: Portions of this comments have been edited by Vantage Point staff per VA’s social media policy.

  24. Stella Davison    

    How ironic that the “quality” of this article is quite reflective of the “quality” of medical care any veteran receives, let alone women veterans. Is it possible I don’t understand the word, “satisfied?” Since it is not defined in the above article, maybe I should briefly run through a few examples wherein personal viewpoints of “satisfied” don’t seem to reflect those in the article. I may not understand “satisfied” if I’m the only one who minds having medical providers in three states, waiting months for appointments and still not getting answers nor treatment, the prescribed pharmacy used to mask medical problems cluttering my medicine cabinet, and still being asked if I’m pregnant nearly ten years after having a hysterectomy. Does anyone know for sure if a woman is supposed to have a Pap smear after a hysterectomy? Inquiring VA doctors want to know. Is everyone else “satisfied” with Veteran’s Choice only being an option if the VA approves it? Who is reporting on UNsatisfied veterans? Of course, I only need this contact if I don’t understand what “satisfied” means.

  25. Vicky Barber    

    Apparently I have a shoulder that is riddled with arthritis. VA doctor ordered an X-ray and therapy. I got the X-ray which showed a cancerous area. I then saw the therapist that told me that if I had other healthcare then I needed to use it. He said my shoulder problems were so extensive that he could not do anything for me. I got the results from my xrays from VA doctor saying nothing is wrong with me. A couple of weeks later I got a X-ray reading that said they would offer me an MRI. By this time I had seen my civilian doctor for an X-ray and an MRI. My pain is resolved in my arm at this time although I have done nothing to repair it. I am waiting for it to act up again to do something. Will I use the VA for this? Hell no!! I am seen by a mental health nurse for mental health medications. She is very nice and I get great care from her. However when she scheduled me for Anger management at my request that was the biggest joke! The classes were not where they said they would be. They started late. The instructors changed every day they were scheduled. Several times the instructors had to be called to fill in for the class because no one else showed up. Worst management in the world. Patients seeing specialty doctors get into arguements about who is next. I left one day it was so bad. I was sent a questionnaire about having my VA DOCTOR doing my female examinations. I sent back a complaint form of 2 pages. I want a obgyn doctor doing my exams not the regular doctor. Now I am assigned to the Women clinic for everything. I haven’t been yet I was scheduled on the day of a bad storm. I had to reschedule. Now it will be April before I am seen. My first appointment with womens clinic was in January. Women are not happy with VA Hospitals.

  26. KC Sunshine    

    Highly satisfied with care? This sounds like the exact wording of Hilliry Clinton. Is VA that out of touch with female vets? Women are ARE NOT satisfied with the lack of care we receive. I’ve been stripped of stomach medications and have had to seek care outside of the VA to be put back on the proper stomach medication to stop my bleeding ulcers. I was told by VA that my ribs pain was psychosomatic and stayed sick for 2 years before seeking outside care only to find out I had gallstones and had my gallbladder removed outside of VA. I have no pain management through VA though service connected for my back, neck and shoulder. I was diagnosed with fibromyalgia by VA as well. No offers for help. There are no MST therapies at our VA other than cognitive groups. If you complain, be prepared for retaliation in the form of them trying to reduce your rating, or waiting longer for appointments. The next time you want to write about the satisfaction of healthcare women receive from the VA, talk to us first and do some honest reporting rather than writing a PR piece.

  27. DannyG    

    THANK YOU SISTERS, FOR YOUR COMMENTS! I have chastised you on earlier articles for not commenting, but am very glad to see youcare present & accounted for!

  28. Sandy Hale    


    VA Hospitals are run entirely by students, interns and residents that are there only to use you for their personal LABORATORY RAT

    This is a dirty trick few veterans know about or even realize is happening to them. In the military you know you are government property because they just come out and tell you; but what they don’t tell you is that they have a legal right to experiment on you without your knowledge using untested drugs and treatments. Most veterans just give their permission by signing everything put in front of them without reading it. Read it sometime and you’ll see you gave away every human right you ever thought you had in exchange for treatment at a VA facility.
    I go to the VA Hospital in Houston, Texas. It is not called the VA Hospital. It is named Michael Debakey Medical Center. It is a TEACHING hospital and is owned by Baylor College of Medicine. I am no more than a guinea pig or laboratory rat to the students, residents and interns that staff this hell hole. It is literally run by students, residents and interns who have little experience and no one is teaching them. The head of the department is in his office doing paperwork or not there at all.
    I would say that some trainees learn by trial and error, but since they don’t know what they did wrong, they can never learn the right way to do it. They are overseen by whoever has been there the longest. It’s the blind leading the blind. They staff the entire hospital almost exclusively with these pimple faced inexperienced adolescents. There are very few real doctors with real life experience. Maybe you get someone who actually knows what they’re doing and maybe not. It’s Russian roulette with a loaded weapon. That’s not the way veteran’s healthcare should be.
    Why do you think your VA medical care is free? Why do you think they force veterans to go to VA doctors and VA facilities? They want to experiment on you. On the Hospital complex campus in Houston, the Research buildings are almost as big as the Hospital. Where do you think the VA Hospitals get their federal and state funding? Where do you think they get all that scientific data, medical literature and medical statistics? It’s from medical Research. The VA advertises that their facilities are on the “cutting edge” of medical science with the latest in drug therapy, new and improved treatments and surgical procedures. Its cutting edge all right and you’re the one getting all those new and untested drugs and medical treatments. Five or ten years down the road you or your family will be answering one of those television attorney commercials that say “Did you or someone you love die from this surgical procedure, implant, medication or treatment?” This leads into dirty trick number four.

    The VA Profits From Your Death
    Pretend you’re a homicide detective working a murder case. You’re going to make a list of suspects consisting of who had motive and opportunity. Well, the VA is at the top of the list because the VA has both. Their motive is that they save money if you’re dead because your VA pension, VA Disability Compensation and all monthly and yearly VA benefits die with you. The VA definitely has opportunity because they have complete control over everything aspect of your health thru their VA medical care. They can give you the wrong medicine or treatment, wrong surgery, overdose you or just neglect you to death by doing absolutely nothing, like the secret waiting list for VA appointments that killed thousands of veterans. The VA saved a lot of money with that dirty trick.
    You see, that’s why they staff their VA hospitals, Clinics and medical facilities with unskilled and inexperienced students, interns and residents; they know that mistakes will be made and veterans will die. The VA’s only job is to cover it up and blame it on something else and that’s way too easy because they control your medical records. The VA can make your medical records document anything they want. You disobeyed doctor’s orders not to get out of bed and fell down a flight of stairs. They can say anything. Who’s going to dispute it? Not you. Not your family, unless they actually witnessed the injury or death and the chances of that happening are slim and none.
    Remember this, I talk from experience. I once spent three days in the Houston VA Hospital and went to check out and the nurses at the desk didn’t know there was a patient in my room. I told them “Yeah, I know you didn’t know because I didn’t see a nurse for three days.” But my medical records stated that they checked on me every two hours and everything was fine. What made me laugh was that my husband had spent the night there in my room with me for two nights and that’s against the rules.
    The few VA doctors that are actually experienced are either tucked away in an office somewhere and don’t see patients or have little experience themselves and probably graduated from one of the many Baylor Colleges. Nurses call their graduates “Baylor Butchers”. Worse than that, the rest of the staff doctors work at the VA because they couldn’t make it in private practice and civilian hospitals and clinics won’t hire them. Most staff VA doctors are foreigners from other countries with no credentials except a diploma. It’s really sad. I’m talking in general, of course. I’m sure there are a few good VA doctors out there, but they are too few to make a difference. Where were all the good VA doctors when the veterans on the secret waiting lists were dying? Answer me that?

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