VA’s Office of Public and Intergovernmental Affairs welcomes Mark Trammell as a volunteer “Designer-In-Residence.” Trammell brings 18 years of experience in internet design and user experience research from organizations like Twitter, Sonos, Digg, and will make recommendations and help find creative ways to enhance VA online properties.
Trammell will work with OPIA’s Digital Media Engagement team to provide insight into VA’s digital properties and help optimize the user experience online. His support to the digital team is one of the ways in which VA is shifting to a user-centered model for design, product development and engagement, while increasing awareness of the care and benefits available to Veterans.
In addition to his technology experience, Trammell is a Veteran, having served in U.S. Navy from 1993-1998. You can find his bio here.
Trammell joins other private sector leaders participating in VA’s “In Residence” program, including Craigslist founder, Craig Newmark, who is currently volunteering as “Nerd-In-Residence” for the VA Center for Innovation.